Dermoscribe’s products are manufactured in the USA in a FDA Registered, GMP (Good Manufacturing Process) compliant facility. The products must pass strict quality assurance and other scientific tests as part of the manufacturing process. Dermoscribe’s products are in perfect condition when they are dispatched from our storage facility.
Therefore, it is a Dermoscribe policy that any products ordered using the Dermoscribe website are the responsibility of the recipient.
It is Dermoscribe’s company Policy, in line with our quality assurance requirements, that there will not be any refund of products purchased via our website.
Notwithstanding the above Policy, products can be returned or exchanged only in the following circumstances:
- Damaged in transit
- Incorrect product shipped
- Faulty product
In these circumstances, products must be returned within 7 days of delivery. Otherwise, due to the health risks from tampering, all products are considered to be sold on a “No Return Basis”.
No refund or exchange will be given for:
- Change of mind by the recipient
- Incorrect orders made by the recipient