Return Policy

Dermoscribe’s products are manufactured in the USA in a FDA Registered, GMP (Good Manufacturing Process) compliant facility. The products must pass strict quality assurance and other scientific tests as part of the manufacturing process. Dermoscribe’s products are in perfect condition when they are dispatched from our storage facility.

Dermsocribe offers a 100% unconditional money back guarantee on it´s Seborrheic Dermatitis and Ichybum creams. If the customer is unhappy with the product for any reason we will refund the purchase in full. The customer is not required to return the product.

In relation to our other products, Ichybum Wipes and Ichybum Gentle Wash, these products can be returned or exchanged in the following circumstances:

  • Damaged in transit
  • Incorrect product shipped
  • Faulty product

In these circumstances, these two products must be returned within 7 days of delivery. Otherwise, due to the health risks from tampering, all products are considered to be sold on a “No Return Basis”. No refund or exchange will be given for these two products for:

  • Change of mind by the recipient
  • Incorrect orders made by the recipient

In all cases, the customer should in the first instance contact us at